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ATF "Click a UI Action" Step Does Not Display UI Actions from Non-Global Domains

gurralanavi
Tera Contributor

Hi All,

I am facing an issue with the ATF "Click a UI Action" test step in a domain-separated instance.

When configuring the Click a UI Action step, I can only see UI Actions that belong to the Global domain. UI Actions that belong to a non-global domain are not available in the lookup list.

Example:

  • The "Assign to me" UI Action exists in a child/TOP domain and is visible when testing manually.
  • However, when creating the ATF test, the same UI Action is not available for selection in the Click a UI Action step.
  • Only the Global domain version of the UI Action appears, causing the ATF test to fail.

Has anyone encountered this behavior?

  • Is this an ATF limitation with Domain Separation?
  • Is there any configuration or workaround to make non-global domain UI Actions available in the Click a UI Action step?
  • Has ServiceNow provided any KB article or fix for this issue?

Any guidance would be appreciated.

Thanks!

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