ATF Record not appearing in list

[adaomoji]

Hello all, I am testing a catalog item that generates a request for a laptop. When I manually test this item, after submitting the form, the record is saved in the Requests [sc_request] table successfully.

However, when I recreate this process using ATF, the error I get is: "FAILURE: Failed to open the record with id '' in the 'Request' list. Record is not present in the list". Below are the steps of my test

1. Create a User (HR, not impersonated)

2. Create a User 

3. Open a catalog item

4. Set variable values

5. Validate variable values

6. Order a catalog item

7. Impersonate (HR approver)

8. Navigate to Module ('Requests'  module in 'Service Catalog' Application)

9. Open a record in a list (Error)

Does anyone know how I can resolve this issue?

[Annette Kitzmil]

Hello,

When I have created ATF and need to open the record, the step prio is typcially a Record Query and then an Open an Existing Record going back to the previous step as shown in the example below.  Hopefully this helps.