ATF Step records are empty
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3 weeks ago
Hello Team,
We have done a cloning and after the cloning, The "Open an Existing Record" Step field values are wiped out.
Please find the below screenshot.
We have tried to import the XML in atf_input_variable but still the values are empty.
Please Help me how to fill the Values in the Record Field
Thanks
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3 weeks ago
Yes, that is expected, because when ATF runs, it creates the incident on run time and as you done cloning , which overrides the steps/record. The main question is why you are bringing the XML for this.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hello Atul,
Thanks for the reply.
Previously In the Record Field : the value it was taking was "Step:7" (You can check in the Description). Only the Record field value wiped out
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3 weeks ago
Did you run the test case just now, or did you check after cloning?
cloning override every thing mate.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
share complete steps for ATF
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
