ATF Step records are empty

SayanG538781968
Tera Contributor

Wednesday

Hello Team,

We have done a cloning and after the cloning, The "Open an Existing Record" Step field values are wiped out.
Please find the below screenshot.
image.png
We have tried to import the XML in atf_input_variable but still the values are empty.

 

Please Help me how to fill the Values in the Record Field
Thanks

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4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Wednesday

Yes, that is expected, because when ATF runs, it creates the incident on run time and as you done cloning , which overrides the steps/record. The main question is why you are bringing the XML for this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SayanG538781968
Tera Contributor
In response to Dr Atul G- LNG

Wednesday

Hello Atul,

Thanks for the reply.
Previously In the Record Field : the value it was taking was "Step:7" (You can check in the Description). Only the Record field value wiped out

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Dr Atul G- LNG
Tera Patron
In response to SayanG538781968

Wednesday

Did you run the test case just now, or did you check after cloning?

cloning override every thing mate.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron

Wednesday

@SayanG538781968 

share complete steps for ATF

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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