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ATF Test "Successfully submitted 'null' form" Message

Angelica G
Tera Contributor

Hello, I have an ATF test where a user is created and impersonated to request a catalog item within the Service Catalog on the Service Portal.

Populating the form seems to work fine, but when it reaches the "Submit a Form (SP)" step, I see "Successfully submitted 'null' form". When the test then reaches the Record Validation step, it cannot find the request on the table.

 

I verified that there is no additional pop-up when manually submitting this catalog item (like a "Requested For" window) so I'm not sure why it is Null. Any ideas?

2 REPLIES 2

Shaqeel
Mega Sage

Hi @Angelica G 

 

If you are using catalog Item then use better to use 

Service Catalog in Service Portal.

Shaqeel_0-1707381173802.png

Mark Helpful/Solution 🙂

 

Regards

Shaqeel


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Regards

Shaqeel

Sorry for the late response. I'm still having the same issue almost a year later, lol.

I'm a bit confused on your suggestion. Are you suggesting I use "Open a Record Producer (SP)" instead of "Open a Catalog Item (SP)" in my test? Or am I misunderstanding?