ATF test step Open a Catalog Item (SP) not showing any records
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01-18-2023 06:13 AM
I'm trying to create an ATF test to test an incident form on service portal, but the step "Open a Catalog Item (SP)" is not showing any records? Any idea why?
I have com.glide.automated_testing_impl.service_catalog_portal plugin installed.
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11-02-2023 05:04 AM
Hi Mattew
New Hire Order guide not visible in ATF. Its is active and class== Catalog Item.
Is there anyway to know why it is not visible for ATF
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09-12-2023 11:25 AM
Hey, i had the same issue. Realized that the portal that it chooses by default is the wrong one. Make sure that the correct portal is selected.

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12-12-2024 10:19 PM
Check that the portal record ('ServicePoint' in your case) has a Catalog linked to it. Also check that there is an active catalog item within that catalog.