ATF

[KritiK]

 if that is feasible through the ATF to automate "CanRead" and "CanContribute" user criteria for Knowledge Article, any way that's a OOTB automated diagnostic.
if anyone knows please let me know how we can implement.

[kaushal_snow]

Hi @KritiK ,

You can use ATF OOTB Quick Start Tests together with the User Criteria Diagnostics in ServiceNow to validate whether CanRead and CanContribute user criteria are correctly applied by testing different users (with / without relevant roles or groups) against both knowledge base and article levels, verifying that users who match CanContribute are allowed contribute actions, those without it can only read (if criteria allow), ensuring articles are published with valid dates and state, confirming that CannotRead or CannotContribute criteria override when applicable, and running these regularly after changes to catch misconfigurations.....

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[Sardash]

@KritiK - You can use Quick Start Test - 'KM: User criteria covering canRead and canContribute for KnowledgeBase and canRead at Article level' for reference to Create Test Script

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