Attach workflow to RITM created using Micorosft flow
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04-28-2025 12:23 AM
I am using below steps in MS Flow to create Service request ticket in ServiceNow:
1. create REQ
2. create RITM
Ticket gets created, however, I do not see workflow of Catalog item attached with the RITM. Can someone please guide on how I can achieve it?
2 REPLIES 2
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04-28-2025 12:40 AM
how are you submitting it?
Is any workflow or flow attached to that catalog item?
share some screenshots.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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04-28-2025 12:44 AM
You would need to make sure in the flow that is creating the RITM that you are setting an item that has a flow that you want to use related to it.