Attachment API doesn't move all attachments

[joel_tan1991]

Hi,

I've been having trouble with migrating all of my attachments of a particular table to another instance (From Helsinki to Kingston). I have used the REST attachment API (POST) and created a scheduled job script to run but not all attachments are moved.

REST message:

Script used:

Results are as follow:

I went over to manually attach the particular file and was able to do so. However, I am unable to attach via REST api of another instance.

As I have posted another issue possibly similar to this, I've decided to remove it and edit it onto this post as it may be related. 

Any ideas on where did I go wrong or know the solution to the attachment extension issue?

Thanks

[Syvo]

Good news 🙂

Please mark your question as answered so that it can help others.

[Dhruv Chandan]

Hi,

Can you check the "Content type", i think the content type isn't supported. 

and if you find a specific file that didn't move then try doing a single POST call for that file and diagnose the issue thereon.

Thanks,
Dhruv Chandan

[joel_tan1991]

Hi,

One of the attachment extension that wasn't migrated was "application/vnd.openxmlformats-officedoc". I am able to upload the file directly into the form. However, upon using the REST api script, I was returned with the error "Record doesn't exist or ACL restricts the record retrieval".

I tried doing just a single POST call. Same issue occurred. 

[Supriya25]

i have same issue, can you help me on this 

https://community.servicenow.com/community?id=community_question&sys_id=0d7ea301db8f6f005d782183ca961990