Attachment dialog -> blank URL on attachment

[georgechen]

Hi folks,

When downloading a file in the Attachment dialog, users get a blank page

the URL on the attachment does not have sys_attachment.do, which looks like below, 

the sys_attachment.read is passing to the users but I was wondering if anything I missed out for this issue. 

Thank you in advance. 

[asifnoor]

Thats pretty strange.

Click on any of the attachment or place mouse over the attachment and see if the url has sys_attachment or not. Also check if clicking on attachment, is it downloading. If yes, then issue with the download button.

Mark the comment as a correct answer and helpful if it helps.

[georgechen]

Thank you for replying.  The attachment is not downloading and shows blank page as the above screenshot illustrated, the the URL is missing 'sys_attachment' for some reason. 

The users can download the files from Related list which is a workaround, I will keep digging into solutions. 

Thank you for your kind reply.

[georgechen]

Hi folks / Asfnoor

This issue has been resolved by my team folk, with root cause from ui macro attachment attachment_entry not passing correct sys_class_name

Thank you for your attention and help.