Attachment field redirection in backend form
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07-31-2025 04:07 AM
I have a attachment form in my Risk assessment form, when i am going to add any attachment in to the "Attach Contract File" field its direct me to one page where i can choose file . which is OOTB
But my requirement is i want to add file in the form level without redirect and open a new form.
how can i achive that ?
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07-31-2025 05:21 AM - edited 07-31-2025 05:25 AM
Thanks for sharing this, please check for the client scripts applied on this table.
In the top-left corner, click the three bars > Configure > All:
Inspect the Client scripts whether there is not any causing this, it would be containing "redirect" in a script..
Or let me think what else could cause the redirection.
EDIT: added screenshot
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07-31-2025 05:23 AM
it's a default platform behavior.
You can't change the behavior and you can't open the browse page in separate tab and keep your existing form open.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-31-2025 05:26 AM
@Ankur Bawiskar
After your comment I realised what was the question really.
@RozminB
I agree with Ankur, there is no chance to do changes... I thought that you were redirected after attaching the file... no, when you click to attach a file, this is the only possible and correct behaviour.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-31-2025 08:49 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-03-2025 09:39 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
