Attachment is not getting updated in REQ/RITM

[kiran kumar m1]

I have created a request and then I attached a document , I am able to see that document in the REQ item 

but once the req is created when I add another attachment like this

its not getting updated in the REQ/RITM 

why ?

[Mark Manders]

Is it added to the attachment table?

[kiran kumar m1]

Hi @Mark Manders 

Yes, I can see those attachments in sys_attachment table.

[Ankur Bawiskar]

@kiran kumar m1 

so you are adding attachment to REQ and are expecting it to be seen on RITM?

If yes then this is not going to happen out of the box.

what's your actual business requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.