Attachment Link not working for non-admins

thomasawhit
Tera Expert

I have a link to an attachment on the Change form that works for users with the Admin role but not for people without Admin.

 

The link is an HTML type field with a default value of <a href="https://<server URL>/sys_attachment.do?sys_id=6ac49de0479c435019af9258436d4341" target="_blank">Risk Reference Guide</a>

When any person with the admin role clicks on this link, the file downloads as expected.

If anyone else clicks this link, they get a new tab with the message "Requested attachment is not available."

 

The attachment is a .xlsx file.

I've checked ACLs and roles but can't find anything.

Any ideas as to what to look for?

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