Attachment mandatory when the field is appear on the change Form

MonikaRajuC
Tera Contributor

I have a requirement related to Risk Assessment and Change Management.

When a user submits the Risk Assessment, if they answer “No” to one of the questions, a follow‑up question is displayed. The value from that follow‑up question is then copied to the Change form (under the Planning tab).

Now, based on the value copied to the Change form (either Yes or No), we need to make attachments mandatory on the Change form.

We currently use a Business Rule to enforce the mandatory attachment requirement, and it mostly works.
However, there is one issue:

If the user adds an attachment before submitting the Risk Assessment, and then completes the assessment afterward, the field value on the Change form becomes “Yes” or “No”, but the Business Rule does not trigger because there is already one attachment on the form.
So the attachment requirement does not enforce correctly in this scenario.

How should I handle this situation so that the attachment is always mandatory when the field value is “Yes” or “No”, regardless of when attachments were added?

 

Please find the attached file for more details.

 

Thank you

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