Attachment Variable default table

[matt_a]

I am in the process of upgrading to Paris and I have noticed that when using the attachment variable, the attachment is being associated to a table: ZZ_YYsc_cart_item

This table doesnt seem to exist? 

I really need attachments added with this variable to be associated to the sc_req_item table so that the attachment can be viewed by end user on the portal when viewing their ticket.

Is it possible to configure this?

[palmen]

sc_cart_item is the cart table where items in an order is stored in servicenow.

If you submit the order, it's not possible to see the attachment on the target record, in your case the sc_re_item table?

[matt_a]

But its not attaching to sc_cart_item, its attaching to ZZ_YYsc_cart_item. The table_sys_id is unknown

[Yash Agrawal1]

Hello User,

Will you please share the scrrenshot with us.

Regars

Yash Agrawal

[matt_a]