Author of the article cannot access the knowledge article due to Can read User criteria

[Ramkumar Thanga]

Hi All,

I have created a knowledge article by impersonating an another user with "knowledge" & "knowledge_manager" roles.

Now the user will be the author of the knowledge article. 

Once after adding the user criteria to Can contribute field of the knowledge article. The knowledge article was not accessible by the author, because the author was not part of the user criteria. Do we have any specific system property to override this functionality(i.e The author should access the knowledge article even though if he don't have access to the user criteria. ).

Thanks!
Ramkumar

[Runjay Patel]

Share me your user criteria requirement and how you have currently configured it, post that i may give you solution.