Auto-approve request when the User itself is the approver of the request in Service catalog.

navneet10
Mega Contributor

Hi All,

If the line manager raise the request of behalf of his reportee and for the same request ,the line manager is the Approver also.

 

In this case Request should get Auto approved.How to achive this ? Please support.

Ex.

User A raise the request,the request will go to his manager[User M] for approval .It is fine.

Now when User M raise request on behalf of User A,then the request should get auto approved.as User M is the Approver.

5 REPLIES 5

yes, you have to make a flow like that.