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Auto assignment in agent workspace with round robin method?

ThippeswamyP
Giga Contributor

When I am developing Agent workspace for exception management, how can I develop auto assignment rule for multiple planners with round robin method 

1 REPLY 1

GlideFather
Tera Patron

Hi @ThippeswamyP,

 

there are plenty of options how to make assignment rules (assignment rules, business rule, flow, ...).

 

Please provide more details to better understand your requirement

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100 % GlideFather experience and 0 % generative AI