Auto assignment in agent workspace with round robin method?
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a month ago
When I am developing Agent workspace for exception management, how can I develop auto assignment rule for multiple planners with round robin method
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a month ago
Hi @ThippeswamyP,
there are plenty of options how to make assignment rules (assignment rules, business rule, flow, ...).
Please provide more details to better understand your requirement
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/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */