Auto-cancel RITMs in Waiting for Approval state after scheduled notifications and reporting.
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an hour ago
- Generate and send scheduled reports to respective Country_Approver_License group manager for RITMs pending approval. Here group is for 15 country like USA_Approver_License, Hungrey_Approver_License so on
- Send two reports at 7-day intervals (after the third approval reminder), scheduled on Mondays.
- Automatically cancel RITMs if no action is taken within 7 days after the second report.
- Notify the requester and approver about the auto-cancellation due to no approver action.
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27m ago
so what did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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7m ago
How to scheduled report for dynamic group manager and how should i send an email to dyanamic group manager.
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5m ago
this link talks about dynamic recipients in scheduled report
Scheduling a report for dynamic Recipients based on the table column of the report
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
