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Auto check a Multi select Facet on searching based on the logged in user to ServiceNow Portal

AnilkumarA
Tera Contributor

In serviceNow portal, we have a country list (multi select Facet) for showing KB articles. Upon user SSO Login, the 'Global' and the logged in user country must be auto checked and the respective KB article has to be display when searched.
Ex: If I am from India, then 'Global' and 'India' must be auto selected and the respective articles has to be displayed and also, I should be able to select other country.

 

New to SN Portals, so need your help in achieving this. Thanks in advance.

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