Auto close requested item when all catalog tasks are closed using Flow Designer

Corey Harris · ‎03-21-2022

Good morning developers,

I know this question has been asked several times on here but I haven't found a solution that meets my requirements. The only thing I'm trying to do is automatically close the requested item once all catalog tasks have been closed using flow designer but nothing I tried works. Here are the conditions I'm using to update the requested item:

Could someone help me figure out what I'm doing wrong?

Best regards,

cnharris

DrewW · ‎03-21-2022

What exactly is not working? Is it closing the Requested item to soon, not at all, or something else?

Last I tried this all you needed to do is have a very last step that set the stage to "Complete" and the Requested Item would close. So try adding a last step that really does nothing and adding the stage "Complete" to that.

View solution in original post

Geoff_T · ‎03-21-2022

Just to rule out the obvious; your screen shot has a wait for condition on step 32. Your flow is actually executing past this step to acknowledge the 'Completed' stage right?

Geoff

Corey Harris · ‎03-21-2022

Yes sir, that's correct. I'm waiting on the catalog tasks to be marked as closed complete, closed incomplete, or closed skipped before the requested item is updated.