Auto Complete Attribute not working in Service portal

kailashthiyagar · ‎01-04-2018

I have used this link to implement auto complete functionality

Define auto-complete attributes for all references to a table

Its working fine in the native UI but in the service portal its not working.. Any help?

darlawolf · ‎01-04-2018

The autocomplete function works.

Here is what i use for "Open in behalf of" variable which references the sys_user table

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;email,ref_ac_columns_search=true

View solution in original post

darlawolf · ‎01-04-2018

When you Open the variable "Requestor" of My Catalog item, what is the value on the variable attribute?

kailashthiyagar · ‎01-04-2018

Nothing was there.. i added the one which you posted, then it worked in the service portal.. but would like to know, even without adding the variable attribute, it worked in the native UI but it works in service portal only when we add it.. what was the reasoning.

darlawolf · ‎01-04-2018

Not really 100% sure but the scripts used for portal is not the same as platform. And the improvement mentioned in the link below may be platform impacting only:

Auto-complete UI features

darlawolf · ‎01-04-2018

Please mark this answer correct if it answers your question(s) so other community users can use it.

Amrit Sharma2 · ‎08-13-2019

Hi Kailash,

Were you able to find any solution for this. I am also facing the same issue whatever is working on Native UI is not working for Portal.

Regards,

Amrit