Auto Complete Attribute not working in Service portal

[kailashthiyagar]

I have used this link to implement auto complete functionality

Define auto-complete attributes for all references to a table

Its working fine in the native UI but in the service portal its not working.. Any help?

[darlawolf · Accepted solution]

The autocomplete function works.

Here is what i use for "Open in behalf of" variable which references the sys_user table

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;email,ref_ac_columns_search=true

[kailashthiyagar]

darlawolf

I have just copy pasted what u had in this thread.. it works in native UI but not in service portal. one difference i wanted to call it out,   In my personal instance, i m not able to remove this update_synch=true, so i have included it in addition to what u have posted.

Here is my instance

ServiceNow

User : Admin and i hope u will have access.

[darlawolf]

I don't have access to your Developer instance, sorry. Screenshot of your configuration may help.

[kailashthiyagar]

darlawolf

Users table Dictionary record

Service Portal

Native UI