Auto-Populate a reference field of parent table with the name of the Child

[Chandrika4]

Hi Team,

Can you please guide me regarding the After Business Rule to Auto populate a custom field named as"Physical Host Name" on a Parent Server record with the Child name once a CI Relationship is created. 

Below is my sample script: 

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here

    var gr = new GlideRecord(current.getRecordClassName());

    if (gr.get(current.parent)) {

        if (!gr.u_physical_host_name) {

            gr.u_physical_host_name = current.child;

            gr.update();

        }

    }

})(current, previous);

[glideFather]

ahoy @Chandrika4,

have you tried to log your BR? The field that you plan to populate is it a string, reference or what type? And same for the parent, are they 1:1?

Then it will might require different approach based on the data types...

What you can do is to try this behaviour in a background script and once you manage to update it on one selected record then you can apply on the BR level.

[Chandrika4]

Hi,

It is a reference field to CI table. I have tried putting logs, it seems the BR is not triggering at all.