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‎04-28-2015 07:33 AM
Hello all,
I have a bit of an issue I've been poking around with for more than I would care to admit. I've been working on auto populating various string fields, which thanks to the Snow community I'm enjoying some success.
The script I am using is as follows:
function onChange(control, oldValue, newValue, isLoading) {
var ref = g_form.getReference('u_reference_4', setUser);
}
function setUser(ref) {
if (ref)
g_form.setValue('u_string_5', ref.u_end_user_name);
g_form.setValue('u_string_3', ref.u_rptc_income_st);
g_form.setValue('u_string_1', ref.company); // does not display value, only sys_id
}
Basically, when 'u_reference_4' is set to its value, u_string_5 and u_string_3 auto populate. - this works great...
My issue is, I need to auto populate one more field, u_string_1 from a value in a reference field from my user form that references the core_company table. When I script it in to the above, I either get a "undefined" error or the actual sys_id. I need the end users company name to also auto populate based on the employee ID set in u_reference_4.
Any assistance would be greatly appreciated.
Solved! Go to Solution.

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‎04-28-2015 08:52 AM
Hi Daniel,
You can refer the below demo where I have created an example.
https://demo006.service-now.com/login.do
Username : admin
Password : admin
Client script : (BP) Set Location to User

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‎04-28-2015 07:43 AM
Hi Daniel,
Make sure the field u_string_1 is a reference field to core_company table.
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‎04-28-2015 07:58 AM
Not sure I follow...
u_string_1 is a field within a new application in Snow. On my user form is a Company reference field with a company name value that I need to auto populate to u_string_1.

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‎04-28-2015 08:05 AM
Hi Daniel,
What is the type of field u_string_1. Please confirm
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‎04-28-2015 08:07 AM
The company field is a String type