Auto populate computer name

[soraya_vally]

I am trying to populate a computer name associated with a user using a variable, once the reference field is added with the persons name the next field which is list of assets should populate with computer names of that specific user. Not the logged in user. I assume i am needing a catalog client script? What would the script be??

The variable for logged on behalf of user is: requested_for

and computer name ref: list_of_assets_stolen

[soraya_vally]

Its not working or populating the computer name for any user.

[Niveditha Arula]

Hi ,

Please try the below code:

Script Includes:

var test = Class.create();

test.prototype = Object.extendsObject(AbstractAjaxProcessor, {

                        fn_getHostName:function(){

                        var hostName = '';

                        var reqFor = this.getParameter('sysparm_user');

                        var ciRec = new GlideRecord('cmdb_ci_computer');

                        ciRec.addQuery('assigned_to',reqFor);

                        ciRec.addQuery('sys_class_name','cmdb_ci_computer');

                        //ciRec.setLimit(1);

                        ciRec.orderByDesc('sys_updated_on');

                        ciRec.query();

                        /*while(ciRec.next()){

                                    hostName = ciRec.name+','+hostName;

                        }

                        hostName = hostName.slice(0,hostName.length-1);*/

                        if(ciRec.next()){

                                    hostName = ciRec.name;//return the latest updated hostname

                        }

                        return hostName;

            },

Client script: OnChange

function onChange(control, oldValue, newValue, isLoading) {

            if (isLoading || newValue == '') {

                        return;

            }

            var ga = new GlideAjax('test');

            ga.addParam('sysparm_name','fn_getHostName');

            ga.addParam('sysparm_user',newValue);

            ga.getXMLAnswer(fn_callBack,null,null);

            function fn_callBack(answer){

                        g_form.setValue('host_name',answer); //host_name = variable

            }

}​

[soraya_vally]

Get an error when i try to save the script include

[Niveditha Arula]

Please check whether the script is closed correctly.

[Niveditha Arula · Accepted solution]

If still, it doesn't help you. please refer to the below article for auto-population.

https://community.servicenow.com/community?id=community_article&sys_id=74ccee25dbd0dbc01dcaf3231f9619bd