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Auto populate not working

oluseyiasol
Tera Contributor

I have been tasked with creating a catalog item of which i have the following acceptance criteria

As a user, I need the following fields to display if "New User Account" is selected for "What is your account request?"

  • (show the following fields from the user record);
    • Employee Phone Number
    • Employee Number
    • Email
      So if i select New User account from a drop down menu selection it should automatically populate those three fields with the Requested for user's information, i presume.   Do i make them all display only  reference fields, and auto populate based on the requested for value.  ?  This is assuming i create another custom variable called requested for.



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