Auto Populate user's email on catalog item field

[pathumh09586800]

I’m creating a Service Catalog item and I have a variable to capture the requester’s email. How can I automatically populate this variable with the logged-in user’s email when the form loads?

[Ravi Gaurav]

Hi @pathumh09586800 
Its easy one.. Let me send you the video:
the below will help

https://www.youtube.com/watch?v=4unHkSkkT70&list=PLKH9bPqlw1neGCJbunoZl7ag-zYxyi8Oe&index=7

[Ravi Gaurav]

Hi @pathumh09586800 

You can use the below Sample Code As well

Create a Script Include

• Name: GetUserInfo

• Check Client Callable = true.

var GetUserInfo = Class.create();
GetUserInfo.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getUserEmail: function() {
var userId = gs.getUserID(); // logged-in user sys_id
var gr = new GlideRecord('sys_user');
if (gr.get(userId)) {
return gr.getValue('email'); // return the email address
}
return '';
}

});

 Create a Catalog Client Script

• Type: onLoad

• Applies to: your catalog item.

function onLoad() {
var ga = new GlideAjax('GetUserInfo');
ga.addParam('sysparm_name', 'getUserEmail');
ga.getXMLAnswer(function(response){
var email = response;
g_form.setValue('requester_email', email);
});
}

[Ankur Bawiskar]

@pathumh09586800 

you can use default value like this in variable and no other scripting required

javascript: gs.getUser().getEmail();

If my response helped please mark it correct and close the thread so that it benefits future readers.

[T_Mia]

Hi Ankur,

Under which variable name did you include this script.

I'm trying to create a simple request form where I want the email field to be automatically populated when a name is selected in the name field. 

Currently my name field is a reference field and email field is a read only single line text. See screen print.

Appreciate your valuable advice.