Auto Populate variable in catalog item

[Alon Grod]

I have the field u_service_offering of type reference to service_offering table in my sc_cat_item table.

In my catalog item 'Software' I have the variable service_offering of type reference to service_offering table.

How can I auto populate the variable service_offering with the value of u_service_offering from the current cat item when creating a catalog service request? I tried to use this script but its not working:

function onLoad() {
  
  var currentCatalogItem = g_form.getReference('sys_id');

  var serviceOffering = currentCatalogItem.u_service_offering;

  g_form.setValue('service_offering', serviceOffering);
}

[Prince Arora]

@Alon Grod 

Open the variable and go the default value of it.

and mention the script as below:

javascript:current.u_service_offering

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact.
 

[Alon Grod]

@Prince Arora its not working

[Prince Arora · Accepted solution]

@Alon Grod 

Can you try this:

javascript:current.cat_item.u_service_offering

[Manmohan K]

Hi @Alon Grod ,

Please refer to below link for details on how to use g_form.getReference()

https://www.servicenow.com/community/developer-forum/client-script-onchange-getreference/m-p/1463098

Regards,

Manmohan