Auto-populated variable is visible on Form Level but not in RITM and Task

[kumar junior11]

I have a variable 'x' which is getting auto - populated based on another variable 'y'. It is getting populated correctly and  visible on Form but not in RITM .

[Raj Kumar29]

I am typing on behalf of @kumar junior11, Yes submitted variable has a value in sc_item_option table.

[swathisarang98]

Hi @kumar junior11 ,

Did you change the type of that field from any other type such as look up etc to Reference

because when i changed the type from Look up to reference the auto populate value is coming in form but not in RITM so while changing type something went wrong in the variable so try deleting that field create a new one and select type as reference and config auto populate and try it out if you still face issue please let me know?

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[swathisarang98]

@kumar junior11 if you remove read only you can see that its setting a empty record so better to delete the existing and create a new reference field and add auto populate configuration it will work.

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Raj Kumar29]

@swathisarang98 Typing on behalf of @kumar junior11 .

Still facing the same issue.

[swathisarang98]

@Raj Kumar29 , did you try deleting the existing variable and creating a new one ?