Is this possible with OOB reporting ?

[Snehal13]

How to get count of total incidents that were resolved on the same day of creation or within 2 days of creation for past month ?

Is this possible with OOB reporting or any OOB metric to achieve the same

[Jake Sadler · Accepted solution]

Hi @Snehal13 ,

These report conditions on the incident table should achieve what you want.

Use a score report type for just the number.

Thanks

Jake

[Dr Atul G- LNG]

Yes it is possible in standard reporting.

If you want monthly report, in created use month, else in daily use Today.

[vermaamit16]

Hi @Snehal13

Below post could be helpful :

https://www.servicenow.com/community/platform-analytics-forum/report-incidents-closed-in-24hr-period...

Thanks and Regards

Amit Verma