Auto-populated variable is visible on Form Level but not in RITM and Task
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03-07-2024 07:52 AM
I have a variable 'x' which is getting auto - populated based on another variable 'y'. It is getting populated correctly and visible on Form but not in RITM .
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03-07-2024 12:17 PM
Yes
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03-07-2024 12:27 PM
@Raj Kumar29 thats weird, okay can you check one more thing ,
check whether you have any variable set in the catalog item and check if there are any field which has similar backend name as 'Data center class' backend name ?
thanks
swathi
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03-07-2024 12:47 PM
No other field which has similar backend name.
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03-07-2024 12:09 PM
Hi @kumar junior11 @Raj Kumar29 ,
Did you change the type of that field from any other type such as look up etc to Reference
because when i changed the type from Look up to reference the auto populate value is coming in form but not in RITM so while changing type something went wrong in the variable so try deleting that field create a new one and select type as reference and config auto populate and try it out if you still face issue please let me know?
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang
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08-05-2024 05:57 AM
change your field type from reference to single line text and it will works