auto refresh incident list (or any list really)

wbwb
Tera Expert

How can you make the lists refesh automatically?  Is this possible?  For example, fulfiller stares at Incident list for 10 minutes, looks like no changes, but then they refesh manually and a whole bunch of tickets came in.  How can I auto refresh so they don't have to remember to manually refresh the browser?

7 REPLIES 7

The SN Nerd
Giga Sage
Giga Sage

If you are looking for an OOTB solution, dashboards with auto refresh is the way to go.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

wbwb
Tera Expert

I was hoping to find a solution that I can apply to existing lists.  Like "My Work" and "My Group's Work".  Can you add those to a dashboard?

Mahesh89
Tera Contributor

Hi wbwb,

 

Below thread link will be helpful for you 

Auto refresh list view

 

Regards,

Mahesh.

 

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