Autocomplete/suggestions in Flow Designer Scripting Not working

Justin Lee2 · ‎09-18-2023

We have a non-prod environment that is in Utah. In flow designer, any time I want to script a value (toggle scripting) the suggestions do not load. (see image below) This makes it impossible to do any scripting as there isn't a way (that I know of) to get the variable/pill names. (they are typically like _2__something_xyx...)

Any ideas on what I should check to get it working? If not, do you know of a way to get the variable names in flow designer so I can just type them in until this gets resolved?

Thanks

Justin Lee2 · ‎10-13-2023

After upgrading to Vancouver, it worked for 2 days - then broke again. We created a ticket with ServiceNow, and as Daniel mentioned, they are aware of the issue and are working on a fix.

View solution in original post

Mohammed Al-Mar · ‎09-18-2023

Try another browser. If that fails, consider clearing the ServiceNow cache, though it might not be directly related.

Justin Lee2 · ‎09-19-2023

Cache has been cleared many times, and many logouts/logins.

Its happening with all browsers and all users (developers).

No errors are logged to the browser console.

No network requests are attempted when the suggestions are "Loading..."

Mohammed Al-Mar · ‎09-22-2023

I think is better to contact ServiceNow team through the Now Support

joshIPTA · ‎09-25-2023

We're experiencing the exact same issue in one instance, not in any others. Have you found a solution?