Cohesity to Service Now Integration

Veer4
Kilo Contributor

Hi ,

Veer Here,

 

Does any one worked on Service Now Integration with Cohesity Data Platform.Please share if any release notes or integration documents you have.

 

Your help will be appreciated!

 

Regards,

 

Veer

4 REPLIES 4

arielgritti
Mega Sage

Hello

Maybe this can help you:

https://www.youtube.com/watch?time_continue=1&v=2I9mOEjUPJw

I didn't integrate Cohesity with ServiceNow but have a technical contact in Cohesity to provide you information

Please, mark correct or useful if I helped you

Thanks

Ariel

Kelly Logan
Kilo Sage

(What username/password?)

Did you end up trying this? We are looking at testing the latest version (5.0.0) on Rome to discovery Cohesity devices. The documentation is fairly straightforward except for one thing so far: On page 13, section heading "Cohesity ServiceNow Integration", step 3e and 3f, it directs us to put in the Username and Password of the Cohesity cluster, but this is not described anywhere else (see screenshot below). In most integrations and Discovery it will describe what kind of user account will be required for the integration to login with, what permissions it may need, etc, so Security can determine the risk involved with handing out or creating the account. I don't see anything like that here. Has anyone seen other references that might make this clear? I will be sending a similar email to support@cohesity.com as well.

find_real_file.png

I'm working on configuring this in our UAT instance and am not having much luck. I've installed the app, but can't discover the cluster. Receive a weird error and haven't found much help yet .

<results error="Caused by error in JavaScript probe 'CohesityTaskRunningStatus' at line 1 ==> 1: var mssi = new CohesityTaskRunningStatus(this.probe); try {mssi.run();} catch(ex) {ms.log(ex); mssi.setError(ex);} " probe_time="63" result_code="900000">

Did you happend to figure out what kind of permission is required on the Cohesity Cluster for the discovery. Giving an 'Admin' rights would discover but is there any other alternate permission?