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09-18-2023 04:29 PM
We have a non-prod environment that is in Utah. In flow designer, any time I want to script a value (toggle scripting) the suggestions do not load. (see image below) This makes it impossible to do any scripting as there isn't a way (that I know of) to get the variable/pill names. (they are typically like _2__something_xyx...)
Any ideas on what I should check to get it working? If not, do you know of a way to get the variable names in flow designer so I can just type them in until this gets resolved?
Thanks
Solved! Go to Solution.
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10-13-2023 06:48 AM
After upgrading to Vancouver, it worked for 2 days - then broke again. We created a ticket with ServiceNow, and as Daniel mentioned, they are aware of the issue and are working on a fix.
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10-25-2023 11:27 AM - edited 10-25-2023 11:31 AM
@Daniel Vargas @Justin Lee2 @hopps
We had the same issue this week and after declaring a case, we got this clear answer from ServiceNow support:
The issue is targeted to be fixed in Utah Patch 8 and Vancouver Patch 3 which are tentatively set to be released in NOV 1st week
There is a P1 Problem (PRB169650) opened on their end with more details on the issue :
https://support.servicenow.com/nav_to.do?uri=%2Fproblem.do%3Fsys_id%3D9d0752ac93193910f538fb2d6cba10...
According to their work notes, issue began with the upgrade from Utah Patch 4 to 6.
The workaround we are currently using is scripting our code in Flow Designer on our PDI that seems unaffected at the moment, then copy pasting the code to our business instance. My coworker's PDI is on Tokyo and mine is on Vancouver Patch 2 Hotfix 1.
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11-17-2023 09:40 AM
Cheers for the update @EdN1 - appreciated.
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11-08-2023 02:04 AM
Same story here