Automate approval requests before ticket creation.

[Priya madyapgol]

Hi Team,

I have Exception Table, and now i want to achieve,

Before Exception record creates Automate approval request should send, if approval approves then Exception record should create, if rejects no records should create.

Can anyone please help me on this.

Thanks,

[SANDEEP28]

@Priya madyapgol How are you creating exception record ? I mean what could trigger exception record