Automatic Update Sets being Created.

[Akshay Sood]

Hi,

After creating catalog item from catalog builder I have observed there are update sets which are created automatically by the system and it contains the items which I created when I was creating the catalog item.

This update set also automatically deletes/changes the fields of the catalog item.

PFA: My catalog item name was "Report an Issue' and after committing it to the prod instance some automatically update sets have also been created. 

Thankyou in advance for you help!!

[Ravi Chandra_K · Accepted solution]

Hello @Akshay Sood 

Greetings!

when using catalog builder, update sets automatically created for the catalog item.that is expected behavior as per ServiceNow docs. 

refer:

https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/service-catalog-manag...

https://www.servicenow.com/community/developer-forum/catalog-builder-update-sets-do-i-need-them-all/...

https://www.servicenow.com/community/developer-forum/issues-around-catalog-builder-update-sets/m-p/2...

Please hit the thumb and Mark as correct if it helped!

Kind Regards,

Ravi Chandra

[Ravi Chandra_K]

Hello @Akshay Sood

Greetings!

Any feedback on my reply? 

Please mark the answer as correct solution and helpful if helped.

Kind Regards,

Ravi Chandra