Automatically move request item to closed state.
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08-31-2023 06:46 PM - edited 08-31-2023 07:21 PM
As a admin, when I have an RITM that is in "awaiting approval" for 60 day, I will like it to move automatically to the closed state and mark the change as inactive
How can I get this done please fellows
Is it possible I can do via system property so make it easy to modify, if not, I will be happy with any solution that will work
I am new to all this and any help will be greatly appreciated
Thanks all
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