Automatically move request item to closed state.

Malo
Tera Contributor

As a  admin, when I have an RITM that is in  "awaiting approval" for 60 day, I will like it to move automatically to the closed state and mark the change as inactive 

 

How can I get this done please fellows 

 

Is it possible I can do via system property so make it easy to modify, if not, I will be happy with any solution that will work

 

 

I am new to all this and any help will be greatly appreciated 

 

 

Thanks all 

 

 

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