Automatically Set Catalog Task State to Close Incomplete based on Catalog Date/Time Variable
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07-20-2024 11:47 PM
Hi,
Any idea on how to automatically set the catalog task state to close incomplete based on date/time variable (target completion date)? When Target Completion Date variable exceeds it should close catalog task state to close incomplete and move on to the next action in flow designer.

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07-21-2024 12:01 AM
Hi there,
In your Flow you can use Wait for Condition or Wait for Duration. Have you tried this?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-21-2024 12:56 AM
Hi,
I have tried the Wait for Condition and I set the target completion date variable to the catalog task due date. I cannot get it to move to the next action even though the due date and time exceeded.

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07-21-2024 01:00 AM
When you look at the Flow execution, what is being shown?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-21-2024 01:07 AM