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Automatically Set Catalog Task State to Close Incomplete based on Catalog Date/Time Variable

robbcmd1234
Tera Expert

Hi,

 

Any idea on how to automatically set the catalog task state to close incomplete based on date/time variable (target completion date)? When Target Completion Date variable exceeds it should close catalog task state to close incomplete and move on to the next action in flow designer.

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

In your Flow you can use Wait for Condition or Wait for Duration. Have you tried this?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi,

 

I have tried the Wait for Condition and I set the target completion date variable to the catalog task due date. I cannot get it to move to the next action even though the due date and time exceeded.

 

image1.png

 

image2.png

When you look at the Flow execution, what is being shown?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

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