REST API sample documentation?

[SN E]

I am writing an application that will have to retrieve incident details from ServiceNow, via the REST API.  I have a developer servicenow instance (i.e. (https://dev123456.service-now.com/), and I believe that I want to be calling the troubleTicket endpoint.  My dev instance comes with an existing incident ticket premade.

A couple of issues / questions:

1. I cannot find the associated namespace, sn_ind_tsm_sdwan, in the REST API explorer; do I have to do something special to "enable" this endpoint?

2. Where is the instruction on how to get an access token or security credentials for the REST API interface?  I understand that I have to invoke something like https://dev123456.service-now.com/api/sn_ind_tsm_sdwan/ticket/troubleTicket , but where can I find out how to create a token and/or what header or request field requires it?

[Akash4]

Hello,

Inline answers to the above 2 queries:

1. Verify if the namespace sn_ind_tsm_sdwan associated plugin is activated, ensure Scope selection in your top right settings, cross check the User logged in has admin or rest_api_explorer access.

2. Did you setup the OAuth2.0 which is the path towards Access token. With ClientID, ClientSecret and target RedirectURI (https://dev123456.service-now.com) registered, you can go to next step in obtaining OAuth2.0 Token.

Exact steps are found here at SN Support Article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725643

Hope this helps!

Regards, Akash

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