Autopopulate user details onChange of user name in form

[charitha ts]

I have created the script include+ on change client script 

Script Include::

var KPE_Reveiw_getUserDetailsAJAX = Class.create();

KPE_Reveiw_getUserDetailsAJAX.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getUserDetails: function() {

        var result = this.newItem("result");

        var user = new GlideRecord('sys_user');

        user.addQuery('sys_id', this.getParameter('sysparm_userId'));

        user.query();

        if(user.next())

            {

            result.setAttribute("phone", user.phone);

            result.setAttribute("email", user.email);

            //result.setAttribute("location", user.location);

        }

       On change client scrpit

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var userDetails = new GlideAjax('KPE_Reveiw_getUserDetailsAJAX');

    userDetails.addparm('sysparm_name', 'getUserDetails');

    userDetails.addParam('sysparn_Userid', g_form.getValue('u_caller'));

    user.getXML(userDetails);

    userDetails.getXMLAnswer(function(response) {

        var userDetails = JSON.parse(response);

        g_form.setValue('u_email_id', email);

        g_form.setValue('u_phone_number', mobile_phone);

}

}

But still the caller email id and phone number is not populating email id(string) u_emailid and phone number (interger)u_phone_number

[Dnyaneshwaree]

Please refer below code and update it as per your requirement:

Catalog client script: (Onchange - variable=u_name_closure)

  var empsysID = g_form.getValue('u_name_closure');
    //alert(empsysID);
    var gaIC_Get_user_values = new GlideAjax("IC_Get_user_name_comp");
    gaIC_Get_user_values.addParam("sysparm_name", "getEmpDetails");
    gaIC_Get_user_values.addParam("sysparm_user", empsysID);
    gaIC_Get_user_values.getXML(setEmployee);

    function setEmployee(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        var userObject = JSON.parse(answer);

        if (userObject.empID) {
            //alert("yesinif");
            g_form.setDisplay("employee_id_ro", true);
			g_form.setVisible("employee_id_ro", true);
            g_form.setValue("employee_id_ro", userObject.empID);
        } else {
           g_form.setDisplay("employee_id_ro", false);
        }

        if (userObject.vpID) {
            g_form.setDisplay("viewpoint_id_ro", true);
            g_form.setValue("viewpoint_id_ro", userObject.vpID);
        } else {
            g_form.setDisplay("viewpoint_id_ro", false);
        }
        g_form.setValue("emp_company", userObject.company);
    }

}

Script Include:

getEmpDetails: function(){
		var returnObj = {};
		var empsysID = this.getParameter('sysparm_user');
		var grUser = new GlideRecord('sys_user');
        grUser.addQuery('sys_id', empsysID);
        grUser.query();
        if (grUser.next()) {
            returnObj.empID = grUser.getValue('employee_number');
			returnObj.vpID = grUser.getValue('u_viewpointid');
            returnObj.company = grUser.getDisplayValue('company');
        }
        return JSON.stringify(returnObj);
	},

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

[Harish Bainsla]

Hi @charitha ts  check below video have same use case

https://youtu.be/1aCfa4pwlBg?si=I3ROdvtqc7bvnNpu