Average Resolution Incidents report in Days by Priority

Shantharao
Kilo Sage

Hi All,
Can someone provide the inputs for the below requirement
Average Resolution Incidents report in Days by Priority for the last 6 months data in the below format

Shantharao_0-1726830220413.png

Is the above format feasible with traditional reporting or do we need to create Performance Analytics Indicators
Can anyone please provide the step-by-step procedure to achieve this requirement

Thanks in advance 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Shantharao 

 

I tried this , not getting exactly but still some thing

Create a report type = Trend

in config tab

AGLearnNGrow_0-1726832893581.png

 

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AndersBGS
Tera Patron
Tera Patron

Hi @Shantharao 

 

the view is neither feasible in the normal report designer o within platform analytics. Last option could be analytics workspace, but can’t say.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

 Anders

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Best regards
Anders

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