Average Resolution Incidents report in Days by Priority
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‎09-20-2024 04:04 AM - edited ‎09-20-2024 04:07 AM
Hi All,
Can someone provide the inputs for the below requirement
Average Resolution Incidents report in Days by Priority for the last 6 months data in the below format
Is the above format feasible with traditional reporting or do we need to create Performance Analytics Indicators
Can anyone please provide the step-by-step procedure to achieve this requirement
Thanks in advance
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‎09-20-2024 04:45 AM
Hi @Shantharao
I tried this , not getting exactly but still some thing
Create a report type = Trend
in config tab
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‎09-20-2024 10:57 PM
Hi @Shantharao
the view is neither feasible in the normal report designer o within platform analytics. Last option could be analytics workspace, but can’t say.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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Anders
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