client side script for Priority look up in incident table for any custom table
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09-20-2026
08:58 AM
- last edited on
09-20-2026
09:17 AM
by
kh-christelle
how to write client side script in any custom table for Priority look up as same in incident table.
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09-20-2026 01:32 PM
The out-of-the-box (OOB) priority lookup on the Incident table isn't driven by a Client Script. It's implemented through Data Lookup Definitions.
So refer this video on how to create Data lookups for custom table
Creation of Data Look Ups for Custom Table
If my response finds helpful to you, mark it as helpful and accept the solution.
Thanks,
Dinesh
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09-20-2026 08:23 PM
Hi @kaleharish1
To build priority lookup on incident table , you need to set the Data definition rule and create the records in Priority lookup table as per your requirement. No client script is needed.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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09-20-2026 09:31 PM
why you want client script?
you can configure it for your table and system handles the rest.
Custom Priority Lookup - Source table field blank
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-21-2026 04:03 AM
Hello @kaleharish1 ,
For priority lookup , there is OOTB configuration not client script ;
You can refer this :
