Azure SSO Integration logging me out after typing my external user credentials

Ricardo28
Tera Contributor

‎01-19-2020 06:14 PM

Hello everyone, I need your help, the situation is the following:

Im working with an integration with Azure AD to enable the SSO and Users provisioning at my instance, I followed all the documentation about it that i could find, the user provisionning is working fine, but every time I try to log in using my external user credentials, the instance show me a message that says "logout succed" and im not able to access the instance using these credentials, 

Ive checked another instance that have the same integration working and replicated all the properties, configuration and xml attributes that i could, i don't know whats the problem

Hope somebody could help please.

0 Helpfuls
  • 1,536 Views
2 REPLIES 2

dickhirsch
Giga Guru

‎01-19-2020 10:34 PM

Try turning on the SAML debugging and see what the associated error is. 

0 Helpfuls

Service_RNow
Mega Sage

‎01-19-2020 10:55 PM

Hi,

Please follow this link you can find interesting information regarding to this:-

https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-tutorial

Thanks,