Indeed, duplicating the process in PDI at Washington should be a straightforward task. Simply construct a 4-question survey with all necessary fields. To simulate a lengthy survey, only fill out 2 fields and click SAVE to return to it later. The issu...
Hi All,I have a requirement where i should auto populate Total Cost of all amount in $ field from Multi row Variable set.What kind of Client script needs to be configured. I have tried he solution below but it didn't workhttps://www.servicenow.com/c...
I have custom tables that also have Flows that attach themselves. I'm trying to replicate the "Flow Context" UI action on a custom table so that I can see these active flows, however the default solution thats used for RITMs obviously does not work. ...
Hi, When I run my Powershell script on the midserver directly via Powershell, it works fine.However, when I do it via an action and a Powershell script step I get the following error message: Access is denied. HRESULT: [-2147024891] Stack Trace: ...
Dear All, We have approval process in place which is done in workflow whenever catalog task is created via workflow in ServiceNow it should trigger an alert to RUNDECK tool using an API in the workflowPlease help me to achieve it. Appreciate your hel...
Please, I need an explanation of what is and the choices of the 'service_status' field of the 'cmdb_ci_service' table, i.e. in wich cases a configuration item takes on the values shown below for the 'service_status' field?DesignRequirementsRetiredDef...
How can I submit a request without an error message?
Hi I am setting up an inbound email action, however I keep getting the error string below when the email is received into ServiceNow Any ideas how to overcome this? I have tried to send in the email from various mailboxes and the same error thanks...
Hi, As a member of the assigned change management group of the service offering, I want to be able to cancel the Change at any stage (not closed), so that if it was raised in error, the process can continue. I created a new UI action with condition a...
Hello All, Can someone help me any document/kb article on how to develop this integration using JML API POST Method. Thanks in advance
Hi All,I want to pop up a notification in the workspace so that when the agent presses on it a new incident form will be present to him not an existing one.Is It possible?Best regards,Lior Grinberg
Hi, How to filter the report in the dashboard according to the order of dates in the ascending field without clicking on any columnThat is, it will display the date field in ascending order by default For example: column filter - Opened I would appr...
Hi,if a Problem Task is assigned to my group, I would like the system to send all group members an email notification. I created a notification below, Reported by: ${sys_created_by}Number: ${number}Assignment group: ${assignment_group}Assigned to: ${...
How to create Expedite Change from Incident.Expedite change is like Normal change.
Our Service Desk came across an issue when they were trying to access a closed REQ, specifically from Agent Workspace and Service Operations Workspace. When they opened the TASK it would open for about 5 seconds and then immediately error out. I have...
