Based on the location of the requested for, set a value on the selectbox

[mfhaciahmetoglu]

Hello, 

I have a form which has the two following fields:

requested_for: reference field to sys_user table (this is a variable set)

company: selectbox field, it has (value=) barco_tw question choice.

The requirement is that, if the location of the requested for is Taiwan, the company selectbox must be set to barco_tw value.

I have written the following simple client script to solve this issue but it does not work.

function onLoad() {

Get the value of the location using dot walking
var location = g_form.getValue('requested_for.location');

// Check if the location is Taiwan
if (location === '39089e421bdc2510f8104002cd4bcb3d') {
// Set the value of the "company" field to "barco_tw"
g_form.setValue('company', 'barco_tw');
}

// Attach the onLoad function to the onLoad event
if (window.g_form) {
g_form.addOnLoad(onLoad);
}

I also tried instead of sys_id, string 'TAI', it doesn't work either.

Any idea why this is not working? Is it the dot walking?

Thanks.

Best,

Firat

[Siddhesh Gawade]

Can you share me your scripts?

[mfhaciahmetoglu]

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

var ga = new GlideAjax('CheckUserLocation');

ga.addParam('sysparm_name', 'getLocation');

ga.addParam('sysparm_user_sys_id', g_form.getValue('requested_for'));

ga.getXMLAnswer(ans);

function ans(response) {

        if (response == '39089e421bdc2510f8104002cd4bcb3d') {

            g_form.setValue('company', 'barco_tw');

        }

    }

}

var CheckUserLocation = Class.create();

CheckUserLocation.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getLocation: function() {

var userSysId = this.getParameter('sysparm_user_sys_id');

var userGr = new GlideRecord('sys_user');

if (userGr.get(userSysId)) {

    gs.info('userGr.location is '+ userGr.location)

return userGr.location;

}

},

    type: 'CheckUserLocation'

});

[Siddhesh Gawade]

function ans(response) {        - After this line try putting alert  as  - alert('response is '+ response)  and let me know what value it gives you.

[Siddhesh Gawade]

Also let me know are you getting this info 

    gs.info('userGr.location is '+ userGr.location)