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Based on your experience, how do you estimate the story points (Agile development)?

Suggy
Giga Sage

Based on your experience, how do you estimate the story points (Agile development)?

1 SP = 1hr ..or.. you use Tshirt sizing .. or.. any other method?

 

And when you do the estimation, does it include development, testing, documentation etc or just the development efforts?

8 REPLIES 8

Hi @Suggy ,

 

We already have listed all enhancements and efforts in our excel with some catalog codes, i have just gave you one example of SR. We always track efforts based on Complexity and work involved - How many BR needs to be created, Data migration, Custom vs OOB workflow  etc.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

kaushal_snow
Giga Sage

Hi @Suggy ,

 

In my recent ServiceNow Agile project, we were having a practice where 1 story point equal approximately 1 hour of work. However, we've found that this approach doesn't always capture the full scope of effort required for certain user stories. For instance, a user story assigned 8 story points might not only encompass the development work but also include additional tasks such as research, design, testing, and documentation. 

 

If you find this helpful, please accept this as a solution and hit the helpful button..

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

@kaushal_snow 

"However, we've found that this approach doesn't always capture the full scope of effort required for certain user stories." -- so then did you change the strategy?

M Iftikhar
Tera Sage


Hi Suggy ,

In my current project, we use T-shirt sizing (XS, S, M, L, XL) to estimate story effort.
It includes development, testing, and documentation needed to fully complete the story.

Thanks & Regards, 
Muhammad Iftikhar 
 
If my response helped, please mark it as the accepted solution so others can benefit as well. 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.