Hi all, I am trying to amend the wording of one of the widgets. I have located the correct widget and made the changes - However the changes are not reflecting when I unit test - see below imagesCorrect widget server script: I have changed the track ...
Hello friend, How can I call the script include from the Business Rule. I created the following script include and BR (condition is when active = false) and it is not working. Script Include:var u_removeRolesGroupsFromUser = Class.create();u_removeR...
I have a BR on a table that runs when a record gets changed and part of it requires the display value of the items in a list field. When the field gets changed manually or with a script within the instance, it works as expected, returning the display...
HelloI was trying to look up the documentation and still confuse which one is the right answer for flow designer. Please help. Which run trigger option must be selected for the flow to execute every time the trigger condition is met?AlwaysFor each un...
Hi All, user are getting notications almost 10 times per day and the notification have condition as work notes changes incidents are closed in january still users are getting this notification saying work notes added How to fix this @Ankur Bawiskar ...
Hello Community, User reports seeing a message flash when dashboard loads: [{unescapeHTML(selectedDashboardDisplayName)}] Underneath it is a message: {[breakDownWarningMessage]} If you have information about this message and root cause, please share...
Hello,I need to delete the Public Role from any reports in sys_report. I have tried one report below but is not working. Any assistance is appreciated. var reportrole = 'roles=public^title=App Service IDs';var report= new GlideRecord('sys_report'...
Introduction for ServiceNow Developers & ArchitectsAPI failures can be frustrating, especially when integrating external services into ServiceNow. If an API becomes unresponsive or slow, multiple retry attempts can overload ServiceNow, degrade perfor...
How can I add custom field (u_employee_id) to the Global search? My thought is, if the user is searching on Employee ID in the global search, it should produce results for incidents.
Hello, I am having trouble accessing other variables on a form from within the screen to add a row to a multi-row variable set. If I run an onChange Client Script on a variable inside the multi-row variable, I don't seem to be able to access variable...
While creating a new case in HR Agent Workspace as soon as I enter the HR Service the Subject Person field disappears (only for certain HR services) and the error is shown"Please contact the admin. The following fields need to be added to default vie...
I have created icalender for sending invite but its just sharing refrence id in boyd but not invite to the users. Its attaching an ics attchments to email but not direct invite.@Ankur Bawiskar
How can I hide or remove this icon? I found a solution for just the incident table but would like to expand this to all task related tables and anything else that is utilizing the time_worked field. Working solution for INC records via onLoad Clie...
Hi, I'm executing schedule job manually it is not updating campaign target. I have created campaign, campaign bundle, portal content and campaign content and in campaign I have added audience that is show user whom schedule start date is last 30 day...
Is there a way to have a group be granted a pa_contributor role? The business requirement was to have members of a certain team able to manage the manual scores assigned to them.
