I have a client callable script include that returns all product classifications referenced in the cmdb_software_product_model table. I call this from a catalog client script to populate a select list variable, labeled ‘Select a function’, with both...
I have a OOB role in the dev environment, but it was by mistake duplicated(insert and stay). now it was making lot of confusion.i try to delete that role but it not happen .can someone suggested me how to remove that duplicate role in dev environment...
We were curious about how many users are connecting to the ServiceNow virtual agent through MS Teams. Is there a way to track the usage of the MS Teams bot?
Hello Community my something is wrong with my filter i am trying to filter HR profile depending on departement code comming from another table can someone tell what is wrong with the code (function executeRule(current, previous /*null when async*/ )...
I have a reference field call student_information that points to the sn_uni_req_larf_banner_stu table. It's display value is the C# field that is dot-walked from the sys_user table. Since C# (employee_number) on the sys_user table is the same as C# ...
I have a catalog variable with a Dropdown field called 'Name', each Selected Name will have different userIDs associated with it in its Reference table in another string field called Description. How we can send the approvals for all the userIDs at a...
Hi team, I did some changes ina form which is already pushed to Test envionment. When I tried to push form changes did newly to test environment then those new changes are not reflecting in Test.Can you please help where issue might be? ThanksMadhu
Hello,We have a requirement to add RP assignment group lookup through a system property when the user selects release = HyperCare EMEA. Currently the group assignment is routing is going through the code below. I need to skip these if HyperCare is ...
Hello, ServiceNow Community! I recently received an email notification stating that a recovery email address (@gmail.com) was added to my ServiceNow account without my consent or awareness. The email itself appears legitimate, but has raised signifi...
Hi Team, I have a requirement to add some cards to the MIM workbench like the one below with the count, options to Add, Manage, etc. (similar to the one highlighted below). I have learnt that the UI macro 'major_incident_wb_custom_content' can be use...
Hi everyone,I am working on a Customer Project form in ServiceNow and need to implement an Affected Assets tab.- This tab should allow users to edit and add new assets, but with a specific condition: When clicking Edit, the asset selection should be ...
Create a UI action on the CSM Workspace that directs to New Incident form in Workspace.
We recently updated our instance and we now have the new "Save as Draft" feature on our catalog forms. However, when using this feature, we've noticed that one of our fields always goes blank when we open a saved draft. The field is in a variable set...
I developed a javascript to parse event from Dynatrace with complex and lengthy json-format, The script can parse events and pull out fields interested, like displayID, Node, status, title, and severityLevel, and script can update snow event fields l...
I have two date fields within a table, while I can use the coalesce function to compare them, I then need to take the output from that and only display the year (substring(**output from the coalesce**,1,4). The only option I can find is to create a ...