OOB "source request " workflow was checked out by a user who is not active then I copied OOB "source request " workflow , and did some customizations , after that I published the workflow , it created 2 duplicate workflows now its not even allowing...
Hi, In my script include "date" is a input value and need to check the date format [ yyyy-mm-dd , mm/dd/yyyy] in script include . Please help to check the date format. Regards Sagaya
Hi, we like the ServiceNow Catalog Builder, and we allow Service Owners to use it on our DEV environment. Once they publish their work, the automatically created update set is in the state "Complete" which causes some trouble in our deployment proces...
Hi All, I'm developing an integration with an external system. Some of the data that I need to import is AES-256 encrypted, it's encrypted using a salted passphrase (this passphrase will be shared with me). The system is MS .net based and uses the Sy...
Hey Team,I attempted to follow the instructions below to create a module with a specific catalog item and a variable from that item to view in the list view columns. However, after creating the module and a new view to include the variable my module ...
Hello . I would like to ask how to get the timestamp of a field when it is updated? I need to get the date on when the supervisor field updated and place the date in the timestamp field. Everytime that the user update the value of the supervisor it w...
Hello All, In the below screenshot, we need to show approvers in 'Select Approver' field based on selected RITM in the 'Select RITM' field. Need help on reference qualifier script on 'Select Approver' field so that it shows approvers that belong to t...
Hi experts,Auto populate variable is not working on HR profile but works fine with User table. we need to populate workday Ids for employee name (USER) and New Manager(HR Profile). Please guide what is missing here.TIA
Hello,Appreciate your help in advance. I have scripted API that is for creating 2 catalog tasks for 2 assignment groups(lets call it A & B) for a requested Item from an integration.While the two catalog tasks is being created for both A & B assignme...
Hello, I am attempting to use a transform script to set the company field. I have verified I am getting the correct data through use of gs.log statements, but the value is not being filled in on the company field in the sys_user table. I am thinking ...
Can someone explain to me how to get this KPI working in my instance? Is this a survey that needs taken or is it pulling data from somewhere? Any explanation would be appreciated
I understand why a decision table will not let me use a Reference to sys_choice as one of my result columns. Is there a workaround? I tried defining my result column as a Choice, but it will show me only choices from the current (private) scope. Is t...
I'm not sure how to the this completed. Currently i have a BR to calculate Risk and Impact on a Change Request.(function executeRule(current, previous /*null when async*/) { // Add your code here var nRisk = ''; var nImpact = ''; var currType = ...
Hi All I am trying to trigger an sub flow from UI action. How to get status of the sub flow if it is completed or completed (with caught error). I need this information to process further. Thank you in advance.var result = {}; result['condition'...
Is there a way to force a user session to refresh the browser page fully when a user session times out? We have a customer portal where the user session terminates and doesn't immediately redirect the user back to the login page until a user interact...
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